Frequently Asked Questions

Everything you need to know about visiting a public hospital in China as an international patient

1. Do I need a visa to visit a hospital in China?

You need a valid visa to enter China. A tourist visa (L) is sufficient for short medical consultations. For planned surgeries or extended treatment, you should apply for a medical visa (S2), which requires an invitation letter from the hospital confirming your appointment and treatment plan. The hospital's international department can provide this letter.

2. How much does treatment cost at a top Chinese public hospital?

Costs vary widely depending on the procedure and hospital tier. A specialist consultation typically costs 100-500 RMB ($14-70 USD). Major surgeries range from 5,000 to 80,000 RMB ($700-$11,000 USD). Cancer treatments such as chemotherapy or radiation can cost 30,000-150,000 RMB ($4,200-$21,000 USD). These costs are significantly lower than equivalent care in the US, UK, or Australia. Always request a detailed cost estimate from the hospital before undergoing treatment.

3. Do Chinese hospitals accept international insurance?

Most top-tier public hospitals in major cities accept international health insurance, but you should verify coverage with both your insurer and the hospital's international department before traveling. Many hospitals require upfront payment for services and will provide documentation to assist with insurance claims. Commonly accepted international insurers include Cigna, Aetna, Bupa, and Allianz. Some hospitals offer direct billing arrangements with major insurers.

4. Is English spoken at Chinese hospitals?

The top 50 general hospitals listed in our directory maintain dedicated international departments with English-speaking medical coordinators and physicians. These departments are specifically designed to serve foreign patients. At smaller hospitals or specialty clinics, English capability may be limited. We recommend contacting the hospital's international department via phone or email before your visit to confirm language support availability and arrange interpreter services if needed.

5. Can I see the same doctor for follow-up visits?

Yes, at most major public hospitals you can request to see the same specialist for follow-up appointments. The international department typically helps coordinate scheduling continuity. However, top specialists at hospitals like Peking Union Medical College Hospital have very high patient volumes, so appointment wait times of 2-4 weeks should be expected for follow-ups with senior doctors. Plan your travel schedule accordingly.

6. Are Chinese public hospitals safe and accredited?

Yes. All hospitals listed in ChinaMed Directory are government-accredited Grade 3A (三级甲等), which is China's highest hospital classification. This rating is determined by the National Health Commission based on rigorous quality standards including medical capability, facility infrastructure, infection control, and patient outcomes. Many of these hospitals also hold JCI (Joint Commission International) accreditation and maintain academic partnerships with leading Western medical institutions including Harvard, Johns Hopkins, and Oxford.

7. How do I make an appointment at a Chinese hospital?

For international patients, the recommended route is to contact the hospital's International Medical Department directly via phone or email. Most international departments respond within 24-48 hours and can arrange: specialist consultations, interpreter services, hospital admission, and accommodation recommendations. While many hospitals offer online appointment systems and WeChat mini-programs for domestic patients, these are primarily in Chinese. The international department handles the entire process for foreign patients.

8. What documents should I bring to a Chinese hospital?

Essential documents: your passport (original), valid visa, previous medical records with English or Chinese translations if possible, imaging results including CT/MRI/X-ray films or CDs, a comprehensive list of current medications with dosages, your international insurance card and policy details, and a referral letter from your home physician if you have one. The hospital's international department can assist with document translation needs upon arrival.

9. Which Chinese hospital is best for cancer treatment?

China has several world-class cancer centers. Fudan University Shanghai Cancer Center is consistently ranked among the top cancer treatment facilities globally. The Cancer Hospital of Chinese Academy of Medical Sciences in Beijing is another premier institution. Sun Yat-sen University Cancer Center in Guangzhou excels in nasopharyngeal and liver cancer treatment. We recommend browsing the Specialty Hospitals section of our directory to compare facilities and find the hospital best suited to your specific condition.

10. What is the emergency number in China and how do emergency services work?

For medical emergencies in China, dial 120 for ambulance service. This is a nationwide emergency number. Response times vary by city: Beijing and Shanghai typically have 10-15 minute response times in urban areas. Most ambulance dispatchers speak Chinese only. In major cities, some international hospitals offer private English-speaking ambulance services. Be aware that public hospital emergency departments can be very crowded, with wait times potentially exceeding 2 hours for non-critical cases. International departments at major hospitals can help expedite emergency care for foreign patients.